Responsible Gaming
Gaming Should Be Entertainment
At Smokenders, we believe online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting PayID pokies and casino games, it's important to approach gambling responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification
In Australia, online gambling is only legal for persons aged 18 years and older. All players on smokenders.com.au must be at least 18 years of age.
If you are under 18, please do not access our gaming platform. We take underage gambling seriously and employ strict verification measures to protect young people.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your own behaviour? If so, you may be developing a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money you've lost
- Lying to family, friends, or therapists about your gambling
- Jeopardising relationships, education, or work due to gambling
- Using gambling as an escape from problems or negative emotions
- Borrowing money or going into debt to fund gambling
- Experiencing anxiety, irritability, or mood swings when unable to gamble
- Keeping gambling secret from loved ones
If you identify with any of these warning signs, please reach out for support immediately.
Self-Help Tools & Safer Gaming Features
Smokenders.com.au provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Cap the total losses you're willing to accept in a given period
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Session Timers: Set time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Cooling-Off: Take a break from gaming for a set period
We encourage you to use these tools as part of responsible gaming practice. If you need help setting these limits, contact our customer support team.
Support & Help Resources
If you're struggling with gambling, professional support is available. Here are organisations that can help:
Australia
- Gambling Help Online – Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Lifeline Australia – Crisis support service
Phone: 13 11 14 (24/7, free call)
United Kingdom
- GamCare – Problem gambling support and counselling
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referral services
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
Helpline: 0800 1 372 374 (free, confidential)
All support services listed above are independent organisations. Smokenders.com.au is not affiliated with these organisations, but we strongly encourage their use.
If You're Struggling, Please Seek Help
Problem gambling can have serious consequences for your mental health, finances, relationships, and wellbeing. You don't have to face this alone.
If you or someone you know is struggling with gambling, please reach out to one of the support organisations listed above today. Professional counsellors are available to help, and support is free and confidential.
Remember: seeking help is a sign of strength, not weakness. Recovery is possible.
Last updated: 2026. Smokenders.com.au is committed to promoting responsible gaming practices.